Education & Clinical Services Evaluator Job at Rochester Hearing & Speech Center, Rochester, NY

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  • Rochester Hearing & Speech Center
  • Rochester, NY

Job Description

Job Description

Job Description

Description:

Supports the Educational and Clinical Services Department:

  • Coordinates, organizes and documents the schedule of evaluations, meetings, and therapy
  • Enters and checks information in electronic medical records and educational systems
  • Communicates/handles inquires with clinical staff, colleagues, school districts, doctor offices, insurance companies and other relevant parties in the community
  • Communicates/handles inquires with parents of clients
  • Disseminates information through photocopying, emailing, faxing, and mailing.
  • Provides backup and assistance in other administrative functions as needed/requested
Requirements:

  • High School diploma or GED required.
  • One year customer service experience required; phone-based customer service experience preferred.

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